My husband and I built with A1 Homes and believed we had a 5 year workmanship guarantee and 10 year structural (well that is what is on the section saying what you get included in the cost back in 2005 - final payment for completion was 2006) But this week after finding out they put nails in our hot water cylinder pipes (5 in total) when attaching the cupboards shelves (should have been the stud – missed by about 15cms) Anyhow this happened at the end of contract so 2006 and now this week they have finally rusted through and flooded our house / carpet / walls – So I rang A1 Homes and I was told by Ross Thomas (owner) that this was the franchises responsibility (since liquidated) when I said how could that be, as everything said A1 homes and was on the web site / brochures and they were licensed to sell it? He told me to get a lawyer - which seems crazy... Am I missing something here? Is this correct?